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cigarpassion.com makes every effort to ensure product availability. Should products initially indicated as being in stock prove to be unavailable after the order has been placed, cigarpassion.com will inform the purchaser by e-mail as soon as possible.

We guarantee the quality of our products, our customer service and our prices. Under no circumstances are we responsible for the non-availability of our cigars on the part of our importer. (Delivery delays due to the importer).

We distinguish availability as follows:

IN STOCK :
The item is in stock and ready for shipment. You will receive your order within :
For Switzerland: 2 to 3 working days according to priority parcel flow
For Europe: 5 to 10 working days (This time includes customs control)
For other destinations: 15 to 20 working days (including customs inspection).

IN STOCK WITH SUPPLIER :
Please note that the lead time is based on information provided to us by our suppliers. Unfortunately, it often happens that the suppliers themselves are unable to meet their deadlines and delay delivery.

If we receive the products earlier than expected, we will send them to you as soon as possible.